The old man, the cafe and me.

Simple little tale and completely and utterly true. It happened in Quantum Web Café no more than two weeks ago, a web café I own in Reading. Although fully staffed, I sometimes I work the shop floor myself to keep my hand in. It’s also a great way to get real feedback and really understand any issues that the guys may have raised.

It was a warm sunny morning and I’d not long opened the store. I do like working the shop floor sometimes as I get to meet the customers, the vast majority of whom are fun, respectful, polite or at the very least harmless. The grumpy or difficult ones are actually few and far between, possibly because we’re pretty laid back ourselves. There are many regulars both for internet and just lunches etc, but everyday we also see new customers coming through, which is great.

This particular morning, a very elderly gentleman shuffled into the café. He was probably in his late eighties or early nineties, but well dressed, neatly groomed and clearly still mobile, albeit with the aid of a walking stick. I gave him my usual cheery ‘good morning’ and asked if he needed any help. Continue reading “The old man, the cafe and me.”

Destiny vs embarrassment

This is simply a retelling one of those moments in life where you become aware of something and have an urge to take a specific action. The trouble is that the action you want to take is one of those that you normally only see in a scene from a film, which always either ends well for the hero of that scene, or, by design, feeds the story along in a specific way for a specific purpose. How many times have we all seen or witnessed something and wanted to be the one who intervened in an ‘I’m Spartacus’ attention-demanding way? How many times have we afterwards said to people who experienced the same thing “I was going to say this” or “I was going to do that” only to have them reply “me too!” and yet none of us did. Trouble is, it takes some serious balls to that, but even that’s not really the problem. It’s more a question of doubt – could the action create more problems that it solves? Could it perceived incorrectly and therefore have the wrong motives assigned? What if the information you’re working on has been gotten ‘illegally?’ Where do you stand then? Continue reading “Destiny vs embarrassment”