Simple little tale and completely and utterly true. It happened in Quantum Web Café no more than two weeks ago, a web café I own in Reading. Although fully staffed, I sometimes I work the shop floor myself to keep my hand in. It’s also a great way to get real feedback and really understand any issues that the guys may have raised.
It was a warm sunny morning and I’d not long opened the store. I do like working the shop floor sometimes as I get to meet the customers, the vast majority of whom are fun, respectful, polite or at the very least harmless. The grumpy or difficult ones are actually few and far between, possibly because we’re pretty laid back ourselves. There are many regulars both for internet and just lunches etc, but everyday we also see new customers coming through, which is great.
This particular morning, a very elderly gentleman shuffled into the café. He was probably in his late eighties or early nineties, but well dressed, neatly groomed and clearly still mobile, albeit with the aid of a walking stick. I gave him my usual cheery ‘good morning’ and asked if he needed any help. Continue reading “The old man, the cafe and me.”